Standard Plumbing Supply in Evanston, WY Open now

Reviews about Standard Plumbing Supply

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  March 04, 2020, by Shane Pace
  I feel bad when store owners cannot do what is right for the customer to build their business. I recently purchased some large brass fittings at a standard plumbing in SLC and got home to find out that they are too small. So I went to the evanston location to spend even more money and was told that they would sell me the right ones but not give me any credit for the others. When I asked why I began to get excuses like "it's money out my door" and "different state taxes". In the end I let the owner know that these were all just excuses and the real problem is that she just didn't want to return them. I run a multi million dollor store with over 90 associates and there is two philosophies I teach every employee of mine. The first is "Always, Make it right" and the second is "the customer had no problem buying an item so why can't they return it with no problem". I am sorry to say you have lost my business and I will be letting everyone I come into contact with the you are not worth doing business with.